December 2017 Newsletter Print

President's Report

Greetings Members & Industry Partners of IREM 92:

Please take a few minutes to read through this e-newsletter to catch up on all the events and news happenings within Chapter 92.  This is a bi-monthly publication.

I hope you enjoyed your Thanksgiving with family and friends and are now in full-swing for the Holiday season!

In October, your Chapter Leaders gathered in the windy city of Chicago and attended the IREM Global Summit Conference. Approximately, 850 attendees gathered from around the world. The Summit provided enriching opportunities of learning and networking. Every year IREM performs a service project at the Conference. This year, IREM’s Service Project was “Operations Gratitude”. Operation Gratitude is a non-profit, volunteer based organization in support of our troops. At the Summit, we assembled various (care kits), all of which would be included in care packages sent to active duty military and veterans.

On November 8th at Maggiano’s in Chevy Chase, we celebrated the installation of the 2018 Board of Directors and Officers as well as the presentation of our Annual Awards.  See below article for a full recap & pictures.

Three very deserving IREM members received coveted awards:

  • Volunteer of the Year – Phillip Naithram, CPM with Brisk Property Management
  • Industry Partner of the Year - Oasis Plantscaping
  • CPM of the Year - Jim Crawford, CPM with Foulger-Pratt Management


Four new members were installed:

  • Julie Hayunga, CPM® with Foulger-Pratt Management
  • Beth Dixon, ARM with Vanguard Residential
  • Dulce Flores, ARM with Habitat America, LLC
  • Brittany Lee, ARM with The Donaldson Group


At my Installation meeting as President last November, I started a friendly competition for members who brought the most new members to our Chapter. Linda Sheets with FAB Electric was the recipient of a $100 gift card. Linda, very graciously, donated the gift card to Community Services Foundation (our community service project) for the month.  Thank you to everyone who helped refer new members to the chapter in 2017.

We also presented the Fisher House at Walter Reed Medical Center with a check for $9,500.  This was the proceeds from our 15th Annual Charity Golf Tournament that was held back in September. 

As my 2017 Presidency Term has drawn to an end, THANK YOU to the Board, Industry Partners, Members and our Administrative Team of Jamie & Jean.

Please consider volunteering for a 2018 committee.  These groups are forming now and we are always interested in listening to new ideas and having new members join.  Please reach out to our Association Executive if you are interested in getting more involved in the chapter -

Wishing all of you the very best!

Iliana McQuown, CPM
2017 Chapter President




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Upcoming Events - Register Now

2018 Industry forecast & trade show

Thursday, February 1, 2018
2:00-3:00PM: Registration Hour & Vendor Showcase
3:00-4:30PM: Forecast Meeting Presentations
4:30-6:30PM: Industry Trade Show & Cocktail Reception

IREM Chapters 8, 77 & 92 join forces to present the 2018 Industry Forecast & Trade Show... Hear from real experts about the impact the economy will have on your properties and the local market in the coming year.  Speakers with expertise in each market segment will share what they know and discuss how YOU should prepare for 2018 and beyond!


Economic Forecast - Jeannette Chapman

Deputy Director & Senior Research Associate

The Stephen S. Fuller Institute

Residential Forecast - Noelle Sharbaugh

Managing Director, Real Estate


Mixed Use Forecast - Brigg Bunker

Executive Director

Foulger Pratt Management

Commercial Forecast - John Sikaitis

Managing Director



Industry Partners interested in sponsoring a table at the trade show should contact IREM 77 offices at The first 40 PAID REGISTRATIONS will receive a spot!  Table spaces are sold on a first-come, first-serve basis.

All registrations for this joint-chapter special event will run through the IREM 77 Website.


Future Event Dates:

Check the EVENTS section of the website for Registration Details

  • Stay tuned to our January 2018 Newsletter for all the details on our upcoming events!

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October 2017 Meeting Recap & Pictures

Nearly 300 Property Managers, Industry Partners, Colleagues and Guests were in attendance for the 6th Annual MEGA Meeting held on Wednesday, October 4th at the Wardman Park Marriott in Washington, DC.  This was a fabulous event with a world-class motivational speaker and great networking opportunity among members and guests of our three local metro-area chapters.

In his keynote presentation, "Get Your Shift Together: How to Enjoy the Process", Steve Rizzo presented his Attitude Adjustment Strategies and taught attendees how to shift their way of thinking and laugh while doing it.  Steve reminded attendees that acquiring a healthy state of mind is essential in order to produce quality sales, quality customer service, teamwork, and communication.  Steve showed us how to overcome the everyday pressures that can stifle productivity and creativity in the workplace.  Guests left the keynote with new tools to maximize their success and happiness - both in the office and at home.

Following the keynote presentation, guests enjoyed a networking reception.  A special thank you to the following Industry Partners for sponsoring this event:

  • Allied Universal
  • BrightView
  • Clean & Polish
  • LUX Flooring Specialists
  • USSI



click here to see all the pictures from this event


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November 2017 Meeting Recap & Pictures

On Wednesday, November 8, 2017, IREM 92 held their November Meeting - 2018 Installation of Officers and Directors & 2017 Awards Celebration - at Maggiano's Little Italy of Chevy Chase.

What a great evening to commemorate the successes of IREM Chapter 92, install our 2018 Officers and Directors, and recognize those deserving members for their hard work and dedication to IREM!  Best of luck to our new Chapter President for 2018, Adam Santos, CPM, and his Executive Council.

Here are a few highlights from this memorable evening:

  • We welcomed IREM Region 3 Vice President, Toni Harris, CPM, ARM, who installed 4 new chapter members and conducted our Installation Ceremony.
  • We welcomed Angela Bowen, with Community Services Foundation, to accept donations for our Coat Drive.
  • We presented the Fisher House at Walter Reed Medical Center with a check for $9,500.00, which represents proceeds from IREM 92's 15th Annual Golf Tournament held in September.
  • We recognized Chapter Member, Jesse Martinez, Candidate Member, with Polinger Company as a member of IREM Headquarters elite Next-Gen CPM Leadership Program.


Congratulations to the following Members who were installed this evening:

  • Julie Hayunga, CPM with Foulger-Pratt Management
  • Beth Dixon, ARM with Vanguard Residential
  • Dulce Flores, ARM with Habitat America, LLC
  • Brittany Lee, ARM with The Donaldson Group


Congratulations to the following 2017 Award Winners:

  • Volunteer of the Year -- Phillip Naithram, CPM
  • Industry Partner of the Year -- Oasis Plantscaping
  • CPM of the Year - Jim Crawford, CPM


click here to see all the photos from this event


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2017-2018 Officers

Congratulations to the following members on their election as 2018 Officers & Directors.  The Installation Ceremony took place at our November Dinner Meeting on 11/8/17


President - Adam Santos, CPM

President Elect - Dante Jofferion, CPM

Treasurer - Liz Shanahan, CPM

Secretary - Alison Punsalan, CPM

Immediate Past President/Director - Iliana McQuown, CPM

Director - Sharon Holland, CPM

Director - Curt Boteler, CPM

Director - Rob Collins, CPM

Director - Michelle Reed, CPM, ARM

Director - Tonya Clark, CPM

Director - Christina Martin, CPM

Director - Jim Crawford, CPM

Director - Matt Pastor, CPM

Director - Phillip Naithram, CPM

Director - Josh Baker, ARM, Candidate Member


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December 2017 Holiday Happy Hour Recap & Pictures

We had a great time at our Holiday Happy Hour! This was a casual get-together to kick-off the holiday season with our members & industry friends. The event was held on Tuesday, December 5th at the Copper Canyon Grill in Gaithersburg.  Thank you to everyone who brought a donation to support our Annual Toys for Tots Drive.  Santa himself was in attendance to hand out special goodies to all of our guests!  Cheers to 2017!






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Community Involvement Update

Thank you to everyone who supporting our Coat Drive for Community Services Foundation in November.  Thank you to everyone who supported our Annual Toys for Tots drive at our Holiday Happy Hour in December.

Looking forward to spreading a little holiday cheer to residents of Community Services Foundation in December by handing out some gift cards to those in need!


Have an idea for an upcoming community involvement project or want to serve on this committee??

Contact: Tonya Trotman-Clark, CPM


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Region 3 Education




IREM Region 3 Education
Carol Walker, Education Administrator
P.O. Box 3035, Gaithersburg, MD 20885
301.948.6234 p  301.948.7962 f

Region 3 Education Website

Visit this site for the complete 2017 Course & Seminar schedule.  

Private Offerings:

Spread the word that Private Offering Courses are available for your company - groups of 10 or more.  This means an instructor comes to your site and holds a class for just your company's employees.  The idea is to get a group of people to "fast track" their way to a CPM, ARM, or ACoM designation.  The more people in the class, the lower the price per person.  For more information on this excellent opportunity, contact the Region 3 Education office at 301.948.6234 or download the Private Offerings Brochure here!

Online Self-Paced Courses:

For those interested in taking courses at their own pace, IREM offers many online self-paced courses.  Open new doors for yourself with the help of IREM education.  With our online and classroom courses, you'll give yourself a leg up in the constantly evolving world of real estate management.


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Free Money - Scholarship Information

In need of financial assistance to attend IREM Ed courses?? Working toward achieving your IREM designations?? WE HAVE FUNDS TO HELP! JUST ASK!

Our Chapter actively participates in the IREM Foundation Chapter Restricted Fund where we can support chapter members toward IREM education courses. 
Click Here to learn more about The IREM Foundation. 



If you are interested in how you can apply for financial assistance,
contact the IREM 92 offices at:
301.874.8425 OR at


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Real Estate Management News







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Stay tuned for news on upcoming events in 2018 or visit the IYP Section of our chapter website.

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Pay Your 2018 National & Chapter Dues

Your IREM Membership is an investment in yourself and your career.  Make sure you're taking full advantage of the benefits by renewing your membership.  

2018 Dues collection began in November.  You will receive one invoice coming from IREM Headquarters.  This eliminates the need to process separate payments for National dues and Chapter 92 local dues.  One payment can be made to IREM HQ and the Chapter portion will be electronically transferred to Chapter 92.  Also included on this invoice for CPM members are your NAR Affiliate dues.  These affiliate dues must be paid in order to maintain your CPM designation.

PAY YOUR DUES to ensure you don't miss out on even one day of membership.


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Chapter 92 Industry Partners

When looking for bids for your next project, we always suggest contacting our Chapter Industry Partners First!  CLICK HERE to see our full directory of Industry Partners.

Industry Partner 2018 Renewal Dues - Invoices will be mailed to you the week of 12/4/17.  Check your inbox for this invoice and renew your membership as soon as possible to secure your spot!


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2018 Officers & Board of Directors

CLICK HERE to see contact information for our

Board of Officers & Directors



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Contact IREM 92

If you have a question about IREM 92 or any of our upcoming events, please contact the IREM 92 Office.

Chapter 92 Financials are available to be viewed by any dues paying member.  If you would like to request to see a copy, please contact the Chapter 92 Office.

Jamie Carr
IREM Association Executive
P.O. Box 86101
Gaithersburg, MD 20886
t 301.874.8425
f 301.874.8426

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